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.................an evaluation of your existing network infrastructure including hubs, switches, and routers.  We examine current levels of network traffic throughout your LAN and WAN, Quality of Service (QOS) levels, bandwidth utilization, hardware constraints, and internal/external security.  After a thorough investigation, DCC will work with your team to design an infrastructure to provide maximum performance, security and throughput for your existing and future information transfer needs.  “Quality of Service” (QOS) is employed to ensure that your information flows in the priority necessary over your WAN links.

Voice Over IP  (Phone) System services
Nortel BCM 50, 200 & 400 support services
SAP Services
Audio/Video Conferencing Systems
Wireless Network Design/implementations
LAN and WAN  Design/implementations
LAN and WAN Security Services
Wireless Implementations and security
Specialized Application Programming
Business Connectivity, T1, DSL, PRI's
Internet Connectivity
Desktop Support/Help Desk Support
Server Support and Management
Migration Strategies

Storage Area Network Services
Microsoft OS Configuration/implementations
Microsoft Upgrades and Support Services
Microsoft Application installations
Paging Systems over IP phone systems
PC/Lap Top Install/troubleshoot
Network Cabling for smaller jobs
Network Technician Services
Network Administrator Services
Network Engineer Services
Wireless Networking Services
Anti-Virus, Anti-Spam, URL Filtering
VPN Set-up and Maintenance
Call Center Application Programming

Annual Support Contract for Voice LAN/WAN

Service hour time blocks in 20, 40, 60, 80 hour blocks        

Time as Incurred: next in line in the support queue

Emergency Responder: Engineers cell phone supplied

· Cisco Certified Voice and Data Engineers
· Nortel Certified Voice and Data Engineers
· Microsoft Certified Engineers
· Level 1, 2 and 3 support specialists
· SAP Certified Support Engineers
· HP Certified Engineers
· AT&T Specialized Engineers