BUSINESS INTELLIGENCE & ANALYTICS

Business Intelligence (BI) and Analytics have become the key success factors for any organization in the present time. No matter which business or trade you are in, no matter what is the size of your business, BI and Analytics can always give you a strategic edge over the competition. However, many organizations think that BI and Analytics projects are IT engagements. While IT is the custodian, a successful BI and Analytics implementation demands equal intervention from business functions as well. We at DCC understand that a successful implementation of BI and Analytics solutions is like a journey, involving different routes and milestones. Our consultants have decades of experience across the entire journey and they have successfully guided a number of clients belonging to diverse industries. Our experienced consultants, deep industry knowledge and our assets in terms of best practice KPIs as well as industry data models make us your partner of choice in BI and Analytics solution implementation.

Different organizations have different needs in terms of BI and Analytics implementation. A successful BI engagement involves requirement assessment, selection of right solution, implementation and support phases. Often we are approached by clients to work as their extended arm and help them during the entire journey of BI and Analytics implementation. As the BI PMO, DCC provides support across the following areas.

 

  • BI and Analytics requirement assessment
  • Development of high level architecture
  • Development of Functional requirement specification (FRS) and System requirement specification (SRS)
  • Selection of tools and technologies
  • Selection of System Integrator
  • Overseeing the implementation program
  • Test monitoring
  • Change management
  • Assessment of the implementation
  • Road map and future opportunities

Many organizations approach us to carry out a post implementation assessment of the implemented BI and Analytics systems, in order to ensure that the business objectives of such projects have been addressed adequately. DCC consultants quickly get onboard and carry out an assessment of the implemented solution across the following parameters.

  • Review of the solution in terms of FRS and SRS
  • Review in terms of performance
  • Review in terms of data security and accessibility
  • Further improvement opportunities and roadmap

Data governance has gained immense importance in today’s highly competitive and dynamic business environment. While there are compliance related requirements, data governance today is a must for running successful enterprises. Such importance notwithstanding maintaining same data at different instances and sources, absence of proper controls on important business data, lack of controls over key business data often give sleepless nights to different organizations.

We at DCC help our clients assess their existing data governance mechanism and benchmark the same with the best practices. We also support our clients build a roadmap and design programs so that they can achieve the desired level of data maturity in a time bound manner. Our services include the following.

  • Data governance assessment
  • Define Data governance structure
  • Define controls and implementation roadmap
  • Define the important role like data stewards
  • Define and implement data governance programs
  • Master data management

Data governance has gained immense importance in today’s highly competitive and dynamic business environment. While there are compliance related requirements, data governance today is a must for running successful enterprises. Such importance notwithstanding maintaining same data at different instances and sources, absence of proper controls on important business data, lack of controls over key business data often give sleepless nights to different organizations.

We at DCC help our clients assess their existing data governance mechanism and benchmark the same with the best practices. We also support our clients build a roadmap and design programs so that they can achieve the desired level of data maturity in a time bound manner. Our services include the following.

  • Data governance assessment
  • Define Data governance structure
  • Define controls and implementation roadmap
  • Define the important role like data stewards
  • Define and implement data governance programs
  • Master data management

MIS automation has become the top priority of our clients over the last few years. No matter which industry or function you belong to, having the business performance data and scorecard at your fingertips has become a key to success. While every organization attempts at developing its own form of MIS, we at DCC believe that deciding and benchmarking your KPIs is the key to success. Our consulting experience has helped us develop a set of industry specific KPIs which are calibrated to the requirements of our clients.

MIS automation involves multiple technologies and tools. We at DCC has consultants trained across multiple technologies as mentioned below.

  • Microsoft PowerBI
  • SAP BI-BO
  • OBIEE
  • QlikView
  • Pentaho

Predictive analytics has become the need of the hour. Whether an organization wants to drive the top line or bottom line, Analytics can support the program. It involves proficiency across statistical modeling, business functions as well as tools. We have our consultants trained in all these areas. While our industry experts help us define the business requirements and use cases, our Data Scientists conceptualizes the models and programmers help build the model and run them by loading the business data. We generally address the following areas of requirement of our clients.

  • Customer analytics
  • Churn analytics
  • Campaign analytics
  • Operational analytics
  • Spend analytics
  • HR analytics
  • Tax analytics

Our proficiency lies in the following tools.

  • SAS